Application Engineer

Overview

The role of Application Engineer is to develop engineering solutions using company products or board sets to meet customer needs. The role involves all aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires in-depth understanding of the functionality and use of the company's products and board sets and how to adapt them for new applications. It requires international travel.

Duties and responsibilities

• ​Investigate requests for the development of solutions to meet customer applications, originating from customers or internally from Product Management. Undertake investigative / feasibility work to develop solutions. Plan and cost projects; provide information to Sales for quotation.
• Develop application solutions through developing new hardware and software, configuring products, and integrating 3rd party products. Test and maintain hardware and software, including release process, version control, and bug management. Write and maintain documentation for designs to describe functionality, use and reasons for design decisions.
• Perform acceptance testing of application solutions to verify correct operation, prior to release to the market. Resolve any issues found before providing to customers.
• Manage projects and work as a team member on projects; plan, track and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with people inside and outside the company, and coordinate other departments involved (such as R&D) to successfully achieve outcomes and results.
• Use company procedures, processes, and consistent styles. Write, issue and update hardware and software documentation; adhere to coding standards when developing software. Maintain traceability, update documentation, use version control for all document changes.
• Provide expert help for the Support team to help address customer problems with the use of solutions developed by Application Engineering.
• Capture and communicate ideas and technical information on solutions, their performance and application, verbally and in written technical documentation, and provide internally (Marketing, Sales) and externally to customers and Representatives. Write technical articles and application notes for customers and for publication. Support promotion of company application engineering capability at industry exhibitions.
• Manage customer relationship for application engineering projects:
• Build and maintain a strong working relationship with the customer to understand their needs and communicate that within the company.

Experience:

Embedded Firmware Development: Can develop real-time embedded firmware in C/C++ covering the full design life cycle; Has working experience with firmware release process, version control, and bug management. 

Hardware Development: Working experience with schematic capture, building and debugging circuits; Can use standard electronics principles to prove robustness of designs.

Electronics Knowledge: Good design knowledge of digital and analogue electronics, and software design using C/C++.

Project Management: Able to demonstrate successful outcomes on working on a project either autonomously or as part of a larger team; Experience working within an agile, continuous delivery environment. 

Procedures and Processes: Appreciates the benefits of working to defined processes; Prior contact using systems for software version control, issue tracking, planning would be a benefit, with an emphasis on using these tools to collaborate in a smooth fashion.

Tools and Technologies: Able to specify, install, use and maintain tools and technologies (e.g. development environments) needed for software development.

Education: Minimum of a 2:1 degree in a relevant field (for example, but not limited to, mechatronics, electronics, AI, robotics). This would ideally suit someone looking to move into their second job, but graduates would be considered.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities.

Please note:  That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.